Frequently Asked Questions

Common questions homeowners ask us:

How quickly can you respond to a garage door emergency?

We offer 24/7 emergency service throughout the New London area. In most cases, our certified technicians can arrive within 1-2 hours of your call. We understand that a malfunctioning garage door can be a security concern and an inconvenience, which is why we prioritize emergency calls and dispatch the nearest available technician to your location immediately.

What brands of garage doors and openers do you service?

Our technicians are trained and certified to work on all major garage door and opener brands, including LiftMaster, Chamberlain, Genie, Craftsman, Wayne Dalton, Clopay, Amarr, and many more. Whether you have a residential or commercial garage door, we have the expertise and parts to service it. We also install new doors and openers from top manufacturers.

Do you offer warranties on your repair work and installations?

Absolutely! We stand behind our work with comprehensive warranties. All repair work is covered by our satisfaction guarantee and parts warranty. New door installations come with manufacturer warranties plus our own labor warranty. We believe in quality workmanship and use only premium parts, so you can have peace of mind knowing your investment is protected.